TERMS OF SERVICE

Starr’s Mill Movers LLC

A Georgia Limited Liability Company

Effective Date: March 6, 2026  |  Last Revised: March 6, 2026

 

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Starr’s Mill Movers LLC, a limited liability company organized under the laws of the State of Georgia (“Company,” “we,” “us,” or “our”). By accessing the Company’s website at www.starrsmillmovers.com (“Website”), submitting any form, providing your personal information, receiving communications from the Company, or otherwise interacting with the Company’s digital platforms, you irrevocably acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision herein, you must immediately cease all use of the Website and the Company’s digital platforms and communications.

2. Scope of Terms; Exclusion of Physical Service Agreements

2.1 Scope. These Terms govern exclusively your use of the Company’s Website, digital platforms, electronic forms, SMS/text messaging program, email communications, customer portal, and any other digital or electronic services provided by the Company (collectively, “Digital Services”).

2.2 Exclusion of Moving and Physical Services. THESE TERMS DO NOT GOVERN, CONSTITUTE, MODIFY, SUPPLEMENT, OR OTHERWISE RELATE TO THE ACTUAL PROVISION OF MOVING SERVICES, PACKING SERVICES, JUNK REMOVAL SERVICES, STORAGE SERVICES, TRANSPORTATION OF HOUSEHOLD GOODS, OR ANY OTHER PHYSICAL SERVICE PERFORMED BY THE COMPANY, ITS EMPLOYEES, CONTRACTORS, OR AGENTS (“PHYSICAL SERVICES”). The terms, conditions, obligations, and liabilities governing Physical Services are established exclusively through separate written instruments, including but not limited to:

• Binding or non-binding estimates executed between you and the Company;

• Bills of Lading issued in connection with the transportation of your household goods;

• Service agreements, work orders, or contracts for moving, packing, or related services;

• Valuation selection forms and coverage declarations;

• Any other written agreements executed between you and the Company in connection with Physical Services. 

2.3 No Conflict; Supremacy of Service Agreements. In the event of any conflict or inconsistency between these Terms and any written estimate, Bill of Lading, service agreement, or other instrument governing Physical Services, the terms of such instrument shall prevail with respect to the Physical Services to which it relates. Nothing in these Terms shall be construed to limit, expand, or otherwise modify the Company’s rights, obligations, or liabilities under any such instrument or under applicable federal or state regulations governing the transportation of household goods, including without limitation 49 CFR Part 375 and the rules of the Federal Motor Carrier Safety Administration (FMCSA).

2.4 Regulatory Compliance. The Company is registered with the Federal Motor Carrier Safety Administration (USDOT: 4188756) and the Georgia Department of Public Safety for the transportation of household goods. All interstate and intrastate moving services are subject to applicable federal and state regulations, which are incorporated by reference into the Company’s service agreements and Bills of Lading—not these Terms.

3. Use of Website and Digital Services

3.1 License. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Digital Services for your personal, non-commercial use in connection with obtaining information about or engaging the Company’s services.

3.2 Prohibited Conduct. You shall not: (a) use the Website or Digital Services for any unlawful purpose or in violation of any applicable law or regulation; (b) attempt to gain unauthorized access to any portion of the Website, its servers, or any systems connected thereto; (c) use automated scripts, bots, crawlers, or similar tools to access or scrape the Website; (d) interfere with or disrupt the integrity, performance, or security of the Website; (e) impersonate any person or entity or misrepresent your affiliation with any person or entity; (f) transmit any malware, viruses, or other harmful code; or (g) use the Website to collect or harvest personal information of other users.

3.3 Reservation of Rights. The Company reserves the absolute right to suspend, restrict, or terminate your access to the Website and Digital Services at any time, for any reason, and without prior notice or liability.

4. SMS/Text Messaging Terms of Service

4.1 Program Description. Starr’s Mill Movers LLC operates an SMS/text messaging program to deliver transactional notifications to customers regarding their moving services. By opting in to the Company’s SMS program, you consent to receive recurring automated text messages at the mobile telephone number you provided.

4.2 Message Types. Messages may include appointment confirmations, crew arrival updates and estimated times of arrival, estimate delivery notifications, booking confirmations, payment receipts, scheduling reminders, and other transactional communications directly related to services you have requested or engaged.

4.3 Consent Not Required for Purchase. Your consent to receive SMS messages is not a condition of purchasing any goods or services from the Company. You may decline SMS enrollment and still engage the Company’s Physical Services through other communication channels.

4.4 Opt-Out. You may revoke your consent to receive SMS messages at any time by texting STOP to the number from which you received a message. Upon receipt of your opt-out request, the Company shall send one (1) final confirmation message and shall thereafter cease all SMS communications to your number. To re-enroll, text START or submit a new consent through the Company’s Website.

4.5 Help. For assistance with the SMS program, text HELP to the number from which you received a message, or contact the Company directly at info@starrsmillmovers.com or 678-819-5496.

4.6 Message Frequency. Message frequency varies based on your moving service activity, transactional events, and interactions with the Company. The Company does not guarantee a specific number of messages per period.

4.7 Rates and Fees. Standard message and data rates may apply as determined by your wireless carrier. The Company assumes no responsibility for charges imposed by your carrier in connection with SMS messages sent or received.

4.8 Carrier Disclaimer. Wireless carriers are not liable for delayed, undelivered, or misdirected messages. The Company disclaims all liability for message delivery failures attributable to carrier networks, device incompatibility, or force majeure events.

4.9 Privacy. The Company’s collection, use, and protection of your mobile telephone number and SMS-related data is governed by the Company’s Privacy Policy, available at https://www.starrsmillmovers.com/privacy-policy, which is incorporated herein by reference. As stated in the Privacy Policy, the Company will not sell, rent, or share your mobile phone number or SMS opt-in consent data with any third party for marketing or promotional purposes.

4.10 Compliance. The Company’s SMS messaging program is operated in compliance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, the CTIA Messaging Principles and Best Practices, applicable Federal Communications Commission (FCC) regulations, and all carrier-level requirements for Application-to-Person (A2P) messaging, including 10DLC registration requirements.

5. Intellectual Property

All content displayed on or transmitted through the Website and Digital Services—including but not limited to text, graphics, logos, trademarks, service marks, photographs, icons, images, audio and video clips, data compilations, software, and the arrangement thereof (collectively, “Content”)—is the exclusive property of Starr’s Mill Movers LLC or its licensors and is protected by United States and international copyright, trademark, trade dress, and other intellectual property laws. You are granted no right, title, or interest in any Content except as expressly provided herein. Unauthorized reproduction, distribution, modification, public display, or commercial exploitation of any Content is strictly prohibited and may subject you to civil and criminal penalties.

6. Disclaimer of Warranties

THE WEBSITE AND DIGITAL SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION AVAILABLE THROUGH THE WEBSITE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STARR’S MILL MOVERS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATING TO: (A) YOUR USE OF OR INABILITY TO USE THE WEBSITE OR DIGITAL SERVICES; (B) ANY ERRORS, OMISSIONS, OR INACCURACIES IN CONTENT; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE; OR (E) ANY OTHER MATTER RELATING TO THE WEBSITE OR DIGITAL SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE AND DIGITAL SERVICES SHALL NOT EXCEED THE GREATER OF (I) FIFTY DOLLARS ($50.00) OR (II) THE AMOUNT PAID BY YOU TO THE COMPANY FOR DIGITAL SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS SET FORTH IN THIS SECTION 7 APPLY EXCLUSIVELY TO CLAIMS ARISING FROM YOUR USE OF THE WEBSITE AND DIGITAL SERVICES. THEY DO NOT LIMIT, MODIFY, OR OTHERWISE AFFECT THE COMPANY’S LIABILITY UNDER ANY BILL OF LADING, SERVICE AGREEMENT, OR OTHER INSTRUMENT GOVERNING PHYSICAL SERVICES, NOR DO THEY LIMIT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE FEDERAL OR STATE LAW, INCLUDING BUT NOT LIMITED TO 49 U.S.C. § 14706 (CARMACK AMENDMENT) LIABILITY.

8. Indemnification

You agree to indemnify, defend, and hold harmless Starr’s Mill Movers LLC, its members, managers, officers, employees, agents, affiliates, contractors, successors, and assigns from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, losses, settlements, judgments, costs, and expenses (including reasonable attorneys’ fees, expert witness fees, and court costs) arising out of or relating to: (a) your use of the Website or Digital Services; (b) your breach of these Terms or any representation or warranty made herein; (c) your violation of any applicable law, regulation, or third-party right; (d) any content or information you submit through the Website or Digital Services; or (e) any dispute between you and a third party arising from your use of the Website or Digital Services. This indemnification obligation shall survive the termination of these Terms and your cessation of use of the Website and Digital Services.

9. Third-Party Links and Services

The Website may contain hyperlinks to third-party websites, applications, or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party site or service. Your interactions with third-party websites are governed exclusively by the terms and policies of such third parties. The Company disclaims all liability arising from or related to your use of any third-party website or service accessed through the Website.

10. Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond the Company’s reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, government actions, sanctions, embargoes, labor disputes, utility failures, internet or telecommunications outages, cyberattacks, carrier network failures, or any other event constituting force majeure.

11. Dispute Resolution and Governing Law

11.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

11.2 Exclusive Jurisdiction. Any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or the Digital Services shall be adjudicated exclusively in the state or federal courts situated in Fayette County, Georgia. You irrevocably submit to the personal jurisdiction and venue of such courts and waive any objection based on forum non conveniens, improper venue, or lack of personal jurisdiction.

11.3 Waiver of Jury Trial. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS.

11.4 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A CLASS ACTION.

11.5 Attorneys’ Fees. In any action or proceeding to enforce these Terms, the prevailing party shall be entitled to recover its reasonable attorneys’ fees, expert witness fees, court costs, and other litigation expenses from the non-prevailing party.

11.6 Statute of Limitations. Any claim arising under these Terms must be commenced within one (1) year after the cause of action accrues. Any claim not brought within this period shall be permanently barred.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to render it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.

13. Waiver

The Company’s failure to enforce any right, remedy, or provision of these Terms at any time shall not constitute a waiver of such right, remedy, or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of the Company. A waiver of any right or provision on one occasion shall not be construed as a waiver of such right or provision on any subsequent occasion.

14. Entire Agreement

These Terms, together with the Company’s Privacy Policy (available at https://www.starrsmillmovers.com/privacy-policy), constitute the entire agreement between you and the Company with respect to the subject matter hereof—namely, your use of the Website and Digital Services—and supersede all prior or contemporaneous oral or written agreements, representations, or understandings relating thereto. For the avoidance of doubt, these Terms do not supersede, modify, or affect any separate written instrument governing Physical Services as described in Section 2.

15. Amendments

The Company reserves the right to modify, amend, or replace these Terms at its sole discretion at any time. Revised Terms shall be effective immediately upon posting to the Website with an updated “Effective Date” and/or “Last Revised” date. Your continued use of the Website or Digital Services following the posting of revised Terms constitutes your irrevocable acceptance of such revisions. The Company shall endeavor to provide notice of material changes, but failure to do so shall not invalidate any revision.

16. Assignment

You may not assign, delegate, or transfer your rights or obligations under these Terms without the prior written consent of the Company. The Company may freely assign, delegate, or transfer its rights and obligations under these Terms, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

17. Survival

The following provisions shall survive the termination or expiration of these Terms: Sections 2 (Scope and Exclusion), 5 (Intellectual Property), 6 (Disclaimer of Warranties), 7 (Limitation of Liability), 8 (Indemnification), 10 (Force Majeure), 11 (Dispute Resolution and Governing Law), and 17 (Survival), together with any other provisions that by their nature are intended to survive.

18. Contact Information

For questions, concerns, or notices regarding these Terms, direct correspondence to:

Starr’s Mill Movers LLC

Attn: Legal / Terms of Service

Email: info@starrsmillmovers.com

Phone: 678-819-5496

Web: www.starrsmillmovers.com

 

 

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